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Technical Support

At WESTNET, we believe that after-sales service is a key factor in building trust and long-term partnerships. For this reason, we operate a dedicated Technical Support Department, providing comprehensive support to our partners and customers across Greece.

For Air Conditioning, Home Appliances, Small Domestic Appliances, TV & Audio products, our team is responsible for handling technical requests, providing technical guidance, and coordinating warranty procedures, ensuring the highest level of service efficiency.

Through an extensive network of authorized partners and certified technicians throughout Greece, we ensure reliable technical support and the effective resolution of every case.

For the remaining product categories we distribute, we provide support services and guidance regarding returns management, DOA cases, and warranty procedures, contributing to the smooth operation of the supply chain and an optimal customer experience.

Our relationship with customers extends far beyond the sale. Through reliable technical support, we are committed to meeting every need of our partners and end-users, ensuring an exceptional product experience.

Westnet’s Technical Support Center is at your service daily Monday through Friday, from 10:00 to 17:00, ready to provide expert assistance and solutions.

Telephone Support for Technical Assistance & After-Sales Procedures: (+30) 211 3002190

  • Option 1: For Air Conditioning Units & Home Appliances
  • Option 2: For Technology, Display & Audio Devices

Contact:

For better and faster communication with Technical Support, please complete the form below.

    Documents

    Here you can upload the proof of purchase, a photo of the product label, and photos showing the symptom/defect. Allowed file types: .pdf, .jpg, .png.

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